We flew Virtually inside of eyesight on the vacation spot, and afterwards the captain arrived on and claimed that the technical difficulty was performing up, and as opposed to landing exactly where our destination was, they necessary to flip again to acquire it serviced by people today which could in fact make this happen.
my flight 5151 out of savannah to charlotte 405pm was delayed for four 1/two hours having a flat tire no tire on the savannah airport to repair it so we had to anticipate another battle from charlotte to bring the tire to us and afterwards we had to attend all over again for another flight to provide the Software to restore the tire . we ended up informed to generate our on reservation For brand new tickets and still whenever we referred to as in there was no data of a hold off my stress amount is overwhelmed, laura a AA staff attempted to help and acquired really disappointment because she had a hard time environment me and my household jointly I was informed to possess a seat and he or she would attempt later on just after helping other consumer at that time I felt like I didn't issue immediately after experience which i wasn't crucial I ask for two meal ticket so we could consume mainly because if flight was not delayed I would have be dwelling for supper at 7pm in Cleveland ohio I have never taken this airline in advance of be sure to ensure it is ideal and swap two round excursion ticket
My Mom had a worst knowledge with AA flight.my Mom is 81 yrs.aged lady who doesn't communicate English.We asked for wheelchair assistance because of her arthritis and also a language challenge.We experienced reconfirmed out request before her departure and a couple of days prior to all alongside one another four periods.At DFW airport she necessary to modify aircraft.She bought off the aircraft and was instructed to wait for a wheelchair assistance.Soon after waiting around long time no person came to help her.Due to not acquiring a wheelchair guidance on time she skipped her connecting plane to N.J.In some way she deal with to secure a plane although not till future early morning.Agent was helping her to produce an arrangement for her to stay overnight on the Airport.
After we boarded flight 556 in monte go bay right now we were the main men and women in our part of your cabin and we observed a backpack tucked guiding row eight with no human being anyplace that it belonged to . We pointed it out to a person by having an AA uniform who seemed to be a passenger and he was really rude declaring it belongs to an AA staff and obviously I must haven't been on this sort of airplane right before. My partner And that i feel very not comfortable with this kind of response from one of one's staff!!
As opposed to a repeat of this, it seems the temperature needs to be watched closer. There's as of now a eighty% chance of rain, storm, possible tornado outbreaks.
Final month, I traveled on American Airways from Portland, Maine to Washington, DC. I can’t show you adequate about the wonderful service I gained. I requested a wheelchair for equally airports as well as the chair and attendants were appropriate there and went above and outside of the decision to obligation.
My partner And that i lately took a visit to your Virgin Islands and returned on three/11/thirteen. Our Flight home on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We were being designed to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in New York after a 2 hour layover. We were being reassured in St. Thomas that we would make our connection and that the aircraft would await the connecting passengers. Whenever we arrived in San Juan we found our flight had by now taken off. In attempting to resolve this we were being scolded for visiting the Completely wrong counter (We ended up despatched by an American Eagle employee into the American ticket counter). Incredibly though, Regardless that we experienced dedicated that “fake pas,†he was capable of print a Jet Blue ticket from his American terminal! Fortunately we had been last but not least on our approach to our place – JFK in The big apple. After we questioned about our baggage the American agent in San Juan wasn’t sure what to tell us. He claimed they had most likely missed the flight to JFK too but to check whenever we arrived there. As we envisioned, our baggage didn't observe us to The big apple so we filed a declare and ended up despatched on our way again to Lisbon, CT three hrs from New York. The subsequent morning, on three/eleven/13, we referred to as American Airlines about our luggage Which’s the place the runaround commenced. We had been at first told that our bags Must have created it to JFK that morning but they may not convey to.
Undeniably believe that which you reported. Your favorite reason appeared to be on the net the simplest element to keep in mind of. I say to you, I certainly get aggravated concurrently as other people think about fears which they plainly don't figure out about.
I have built three tries to Call client service by way of e-mail with regards to a latest international flight by which I had problems with not simply the popular seats that i did not receive, nevertheless the horrible client service during which my sister and I received. She was discriminated from for becoming to significant to be served foods because the tray couldn’t occur down And so the flight attendant claimed he couldn’t feed her. While there were open up seats, and we could have been greater accommodated, instead we ended up put near the windows and trapped there with infants.
I am sorry to express that our practical experience at the AA counter in Newark was under stellar – Of The 2 buyer service reps for the counter assisting passengers examining in, 1 focused her time to ONLY Firstclass travellers, and another female appeared to do as small as you possibly can – as well active worrying about what Absolutely everyone else was undertaking – all other than what she may very well be performing! As the road grew longer, the less interested she became, and her Frame of mind was horrific – It took us significantly less the perfect time to get to the Airport than it did standing in line to examine in! (around one hour with only 4 persons before us). By the time we stepped up for the counter – a new consultant got on board – we had to “quiet ourselves down†– it is possible to visualize how another forty or so individuals started to experience driving us! When you continually attempt to tell us, you “care†with regard to the passenger, and this personal could use a certain amount of Angle adjustment – or uncover her An additional situation!
To whom it might problem. I had been quite sad with the customer service which was supplied by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly RUDE and UNPROFESSIONAL) Absolutely not as well mannered as the movies that happen to be proven prior to the flight leaves. She should have still left her Angle in your own home because I was not the only passenger on this flight that have her wrath. The flight attendants name is Cher. I had been traveling in an exceptionally massive team on company and will certainly Assume two times about utilizing your Airways. The lead flight attendant was pretty apologetic nonetheless This could straight from the source not have transpired in the first place.
LIES. American Airways has lied to me consistently. My bag did not get there within the airport. I was looking ahead to an extended period of time in the carousel and no bags arrived out for my flight. Nor did any person from your baggage Workplace that experienced a transparent perspective from the carousel arrive out to state almost nothing can be coming. I checked for the Place of work plus they then claimed there was NO Rationale why my suitcase shouldn’t have arrived. They ended up to mail my suitcase to me at my lodge. At 2:24 PM I obtained a cell phone contact from the recorded message saying my bag was picked up and will be delivered in six several hours. LIE. I known as the delayed baggage variety and was explained to it had been picked up at 3 PM and would be sent within six hrs. LIE. I checked on the web this night and it mentioned it absolutely was picked up at three PM and will be shipped in six hrs. LIE.
Please check into this so other travellers received’t hold the exact practical experience…..I would really like a reply from you also..
A business associate And that i traveled again from Punta Cana, DR on flight 1629 from a company vacation previous Friday (two/5/16) then on to Dallas via flight 207. Once arriving back into Dallas and retrieving our baggage, we recognized a robust odor over the suitcases and afterwards about the contents inside, the offensive “musty†smell permeated almost everything and on some items it’s doubtful the odor might be taken off.